Cybersecurity Operations Engineer (Graduate Considered)

Cybersecurity Operations Engineer (Graduate Considered)

This is a remote position.

Introduction

A fantastic opportunity for a Cybersecurity Operations Engineer to join a fast-growing, technology-led security company delivering managed security and managed IT services to a global client base. This role sits firmly within the Operations and Service Delivery function, working closely with clients post-sale to support, implement and improve their security and IT environments.

Role Overview

This is a hands-on, client-facing operational role focused on technical support, troubleshooting, account ownership and project delivery.

Location

Fully remote, anywhere in the US

Requirements

• Outstanding academic background with a minimum GPA of 3.6
• Bachelor’s degree in Computer Science, Cyber Security, Engineering, Mathematics or Physics
• Degree obtained from a highly ranked academic institution (typically Top 100 US universities or equivalent globally)
• Hands-on technical experience through internships, commercial roles, homelabs, open-source projects or real-world environments
• Strong technical understanding across operating systems, networking, security protocols, scripting and cloud infrastructure
• Excellent problem-solving skills with a practical, solutions-focused mindset
• Strong communication skills with the ability to explain technical issues clearly to non-technical stakeholders
• A proactive, self-motivated individual who thrives in a fast-paced, high-responsibility environment
• Curiosity, ambition and a genuine passion for technology and continuous learning
• Exposure to SOC or offensive security is beneficial but not required

Responsibilities

• Deliver 1st and 2nd line technical support across security and IT environments
• Take ownership of client issues from detection through to resolution
• Act as a key technical point of contact for clients, managing ongoing relationships
• Conduct regular client catch-ups and service reviews, discussing security and IT challenges
• Guide clients through security and IT roadmaps, advising on best practice and improvements
• Troubleshoot and support